We understand the challenges technology departments face when managing help desk tickets. Now, Destiny Resource Manager can send tickets to your help desk system and receive updates back as they are handled – centralizing and optimizing your device management workflow.
The Help Desk integration streamlines your device management workflow, enabling you to report issues and receive the support you need. Simply send an email to your help desk system, and Destiny Resource Manager will automatically create a ticket, allowing you to track and manage issues with ease. It also allows you to receive notes and updated statuses on tickets from external systems. This means that you can stay informed of progress and receive updates in real-time, enabling you to make informed decisions and take action when necessary.
